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Company Contact: Gordon Cooper – CEO; gordon.cooper@expresscube.com,

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ScanScale and ExpressCube Form an Alliance
by Howard on Mon 19 Nov 2007 11:11 AM PST  |  Permanent Link  |  Cosmos

ExpressCube recently conducted an interview with Daniel Ross, President of ScanScale, and an alliance partner of ExpressCube.  

 

 

ExpressCube: Tell us about your company and the markets it serves.

 

Daniel Ross: ScanScale has 25 years of experience in the packaging, shipping and handling industry. Our solutions give new meaning to the phrase “saving time means saving money.” We provide effective, simple solutions to today’s complex material handling challenges. Our customers consider us to be an innovative, forward thinking company. ScanScale offers installation services, maintenance, training, and 24 hour technical assistance to our customers. ScanScale warehouse systems solutions will meet the material handling needs of our clients now and well into the future. We are the experts in parcel weighing, scanning and dimensioning.

 

ExpressCube: Why did you form an alliance with ExpressCube?

 

Daniel Ross: ExpressCube is a welcome addition to our line-up. ExpressCube is a producer of innovative desktop package dimensioning systems. ExpressCube, like our company, has a great deal of experience with more than 30 years in the packaging, shipping and handling industry. ExpressCube and ScanScale have formed an alliance to offer integrated hardware and software solutions for package dimensioning.

 

The business case for this combined dimensioning system is strong. In general, anyone shipping packages via UPS, FedEX or DHL must know the dimensions of the package. If you ship a package without knowing its dimensions, you could be charged back. Certainly, companies shipping 500-1000 packages per day can pay for the system in less than six months. At that level, significant savings can be obtained.

 

To be blunt, we feel strongly that people who ship about 200 packages per day would also want to know the dimensional weight of their packages. If I received an extra bill for even 10 packages that left the warehouse incorrectly weighed, even if the bill was for $100, I would want to know. As a business owner, I would like to know how I could stop additional charges in the shipping department. Even if the payback on the machine goes beyond one year, we immediately impact the way we charge our customers – so there is a marketing and customer service impact.

 

Moreover, you want it to be right! You don’t want the manifest that goes out that day to come back with a charge. Even if it is $10 a month, it is $10 that you shouldn’t have to pay if you had done it correctly to begin with. Over a year it is $120 that you could have spent on something else. Letting it go is unprofessional. You might say that requires buying the machine but you need a scale for your shipping operation anyway. As time goes on, and as couriers change dimensional sizes and move more toward charging based on dimensional weight, you would have the technology and your process in tune with the market. The issues of DIM will only become more important. Smart people are looking into the issue right now. Take a hard look at the ExpressCube technology, especially if you are starting a new business or looking to optimize your warehouse or shipping room.

 

Understand that the courier companies are always going to look at the sweet spot where they can get more money from dimensional weight than physical weight. Candidly, if you do not think this is going to happen you are being naive.

 

ExpressCube: Can you describe ScanScale’s contribution to the solution?

 

Daniel Ross: With the continuous collaboration of ExpressCube and actual customers, ScanScale developed a unique software module for the ExpressCube dimensioning system. ScanScale software processes all of the data from the ExpressCube system and records it to the customer’s UPS WorldShip program and online programs, as well as FedEX, USPS, DHL and other couriers’ programs. The operation and the integrity of the programs do not change with the installation of the ScanScale software. Every purchase of an ExpressCube dimensioning system from ScanScale will come with our software. We guarantee a trouble-free installation with optional software upgrades to meet your application needs. We can accommodate local carriers and other variations through customization – we can communicate with their special carrier host applications as well. 

 

ExpressCube: Can you briefly describe ExpressCube technology?

 

Daniel Ross: ExpressCube countertop dimensioning systems deliver the answer for maximizing slotting, picking and packing, cubing, dimensioning, and weighing of packages. ExpressCube countertop cubing systems can help to eliminate shipping penalty charges by letting shippers use their couriers’ dimensional weight factor (DIM factor) to accurately determine the shipping weight used to calculate their invoices. ExpressCube products are precision devices that are quiet, utilize flexible interface communications, and are highly adaptable to a wide variety of working environments. Their new patent-pending dimensional arrays are safe – there are no lasers used in any of the products. 

The key to this technology is a distributed microprocessor configuration that uses a combination of passive sensors and mathematical algorithms to quickly dimension boxes without moving parts or expensive laser technology. In addition to being relatively inexpensive, this approach provides a very robust device with very little maintenance required.

 

The ExpressCube™ countertop dimensioning and weighing system is unique in the industry with all of these attributes:

·        Out of the box and operating in 5 minutes

·        Does not require special lighting conditions

·        Not affected by the close proximity of other devices

·        Physical room dimensions do not limit the machine’s use

·        Does not emit any laser light, therefore no long-term adverse effects on the eyes

·        Can measure dimensions quickly and quietly

·        Free Data Logger software provided

·        Developer’s website for customization

·        Strong distributor network

 

The ExpressCube high performance countertop system is a low-cost cubing and weighing system designed to meet point-of-sale, warehouse management, factory shipping and logistic applications. The unit is capable of measuring the dimensions of cuboidal (rectangle/square) objects in inches or centimetres, weigh an object in pounds or kilograms, and calculate the dimensional weight based on user-defined cubing factors.

 

ExpressCube: What models are you going to recommend to your customers?

 

Daniel Ross: We will offer two different models.  

 

ExpressCube 150
The ExpressCube 150 is a low-cost dimensioning and weighing system solution for moderate volume shipping applications. Designed to fit on a 24" countertop, this unit will measure and weigh boxes with dimensions of 18" × 24" × 30" or a measuring grid of 7.5 cubic feet, and weighing up to 70 lbs. A low-cost, reliable and user-friendly DIM solution, ExpressCube is designed out of the box and operating in 5 minutes. With the press of one key, a shipper can determine dimensional weight based on different dimensional factors used by different carriers and postal services. Errors are eliminated and savings are immediate. 

 

Multiple communication ports on the rear of the ExpressCube provide data input and output for integration to the customer’s computer, WMS systems, bar code readers, and digital data displays. The ExpressCube 150 has no moving parts, providing low or no maintenance and increased reliability. Customers’ anxieties will also not be raised, as there are no lasers used in this device or noisy ultrasonics.

 

ExpressCube 250
The ExpressCube 250 is a countertop dimensioning and weighing unit with an expanded dimensional measuring capability over the ExpressCube 150. This unit will measure boxes with dimensions of 24" × 24" × 36", or a measuring grid of 12 cubic feet, and weighing up to 70 lbs.

 

ExpressCube utilizes 30+ years of proven technology and innovative designs. ExpressCube is now the indisputable state-of-the-art, dimension and weighing solution provider. Please visit www.expresscube.com for more information.

 

 

ExpressCube: Can you cap off our discussion?

 

Daniel Ross: My objective with any customer is to sit down and listen, understand the application, and try to find ways where we can deliver a solution that is efficient, seamless and trouble free. Once we have done that, we go back through the same application again and try to figure out where we can reduce costs and create more value. ExpressCube, our software solution and the collective expertise we have, creates a win-win situation for the customer. Ultimately we are delivering a new way to look at the shipping department.

 

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